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Update by user Jan 29

Dresswe refunded me $50

Original review posted by user Jan 25

I ordered a dress from Dresswe that came with several snags on the tulle both in front and back, as well as the sleeves being uneven lengths. I emailed support@dresswe.com and received an email back from tb dress telling me that I emailed the wrong address.

No one from dresswe has contacted me even though I have sent several emails and pictures of the damaged dress.

I would like a full refund for this dress and I don't want to be responsible for shipping costs. Every time I have called and tried to speak with someone, either the customer service isn't answering, or if they do, I'm told that the division that handles returns isn't there.

Review about: Dresswe Cocktail Dress.

Reason of review: Damaged or defective.

Monetary Loss: $140.

I didn't like: Refund process.

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